REFUND POLICY

If paying using an ACH, please note that funds take 7 business days to clear our bank. Should your funds not be received, this invoice will be considered unpaid and you will be contacted for payment.

New Wave does not offer refunds. New Wave reserves the right to terminate your registration without a refund, for cause. A $40 fee will be charged for all returned checks and ACH non-sufficient funds.

I acknowledge that I have authorized New Wave to automatically charge my credit card for my full bill on the day that my program begins. The authorization will remain in effect unless I update the settings in my account at http://newwavelacrosse.com/my/.

Any dispute, claim or controversy arising out of or relating to your participation, registration, or other involvement with Sports Made Personal, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Chicago, Illinois before a single arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and its Consumer Arbitration Minimum Standards. The parties agree that (a) neither party shall be entitled to any depositions and (b) written discovery shall be limited to requests to produce documents that are directly relevant to significant issues in the case or to the case’s outcome. The parties further agree to waive an oral hearing pursuant to JAMS Rule 23 and the dispute shall be decided by the Arbitrator based solely upon written submissions, which may include affidavits and other relevant evidence.

The parties shall maintain the confidential nature of the arbitration proceeding and the Award, including the Hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an Award or its enforcement, or unless otherwise required by law or judicial decision.

In any arbitration between the parties, the arbitrator is not empowered to award punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages. In addition, the arbitrator may not award any incidental, indirect or consequential damages, including damages for lost profits. However, the arbitrator shall award to the prevailing party, if any, the costs and attorneys' fees reasonably incurred by the prevailing party in connection with the arbitration.